Return & Refund Policy

Welcome to Supreme Store. We strive to ensure that our customers are satisfied with their purchases. Please read our Return & Refund Policy carefully before making a purchase.

Contact Information

Supreme Store
Website: supremestore.in
Email: supremestoree02@gmail.com
Phone: +91 9825610585
Address: Surat, Gujarat – 395005, India

Returns

We accept return requests within 7 days of delivery of the product.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • The product must be returned with all original tags, packaging, accessories, and invoices.
  • Products showing signs of use, damage, or alteration will not be eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products.
  • Gift cards or vouchers.
  • Products damaged due to misuse by the customer.
  • Clearance, sale, or promotional items (unless damaged or defective).

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Order number
  • Photos/videos of the product
  • Description of the issue

Email us at supremestoree02@gmail.com or call +91 9825610585.

After verification, we will arrange a replacement or refund as applicable.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed within 5–10 business days.
  • The refund will be credited to the original payment method used during purchase.
  • Processing time may vary depending on your bank or payment provider.

Return Shipping

  • If the return is due to a damaged, defective, or incorrect product, Supreme Store will bear the return shipping cost.
  • For all other eligible returns, the customer may be responsible for return shipping charges.

Order Cancellation

  • Orders can be cancelled before they are shipped.
  • Once an order has been dispatched, cancellation requests may not be accepted.
  • Eligible refunds for cancelled orders will be processed within 5–10 business days.

Exchange Policy

We offer exchanges subject to product availability.

To request an exchange, please contact us within 7 days of receiving your order.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.
  2. Contact your bank or payment provider.
  3. If you still have not received your refund, contact us at supremestoree02@gmail.com.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact:

Supreme Store
Email: supremestoree02@gmail.com
Phone: +91 9825610585
Address: Surat, Gujarat – 395005, India